FD Capital, LLC has implemented a Business Continuity Plan addressing our response to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
If after a significant business disruption you cannot contact us as you typically would at 404-253-7500; please call our alternative number 404.253.77518 (Jeremy Sperring)
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making financial and operational assessments, protecting the firm's books and records, and allowing our customers to resume business transactions. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the disruption.
In our Business Continuity Plan, we have addressed data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications between customers, employees, and regulators; alternate physical location of employees; critical suppliers, contractors, bank and counter-party impact; regulatory reporting; and assuring customers prompt access to their funds and securities if we are unable to continue our business.
In addition to tape backups, our network replicates all client documents to our duplicate network at the AT&T data center in Lithia Springs, Georgia. If a server is lost in the Primary Office in Atlanta , real-time data replication should have a copy of all changes made to Client Documents (with a maximum latency of 30 minutes). Additionally, bi-monthly tape backups of all client data are taken offsite to a secure location.
Our email is relaying and journaling to a secure location hosted by Smarsh Financial Technology Solutions. This provides a real-time backup of all emails both incoming and outgoing, stores copies of our emails in the case of server loss, and allows emails to be reviewed and audited for compliance.
Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In any case we will do everything possible to resume normal business as quickly as possible while ensuring the safety or our employees and the integrity of client data. In any situation, we plan to continue in business and notify you through our web site (http://www.FDCapital LLC .com) or by telephoning our clients from a client list taken offsite monthly and stores in a safety deposit box of which all key personnel will have access. Assuming telephony is working and available we plan to continue using our customer business phone numbers for additional access for our customers. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customers prompt access to their funds and securities.
For more information – If you have questions about our business continuity planning, you can contact us directly by calling (404) 253-7500 or emailing info@FDCapitalLLC.com.
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